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Frequently Asked Questions
This is a list of some simple questions we commonly receive .
If you have any further questions, contact support@wnlabs.com
NOTE
1. INTRODUCTION
1.1 What is AES?
In cryptography, the Advanced Encryption Standard (AES), also known as Rijndael, is a block cipher adopted as an encryption standard by the U.S. government. It has been analyzed extensively and is now used widely worldwide[2] as was the case with its predecessor, the Data Encryption Standard (DES). AES was announced by National Institute of Standards and Technology (NIST) as U.S. FIPS PUB 197 (FIPS 197) in November 26, 2001 after a 5-year standardization process (see Advanced Encryption Standard process for more details). It became effective as a standard May 26, 2002. As of 2006, AES is one of the most popular algorithms used in symmetric key cryptography.
1.2 What is FIPS compliance?
Federal Information Processing Standards (FIPS) are publicly announced standards developed by the United States Federal government for use by all non-military government agencies and by government contractors. Many FIPS standards are modified versions of standards used in the wider community (ANSI, IEEE, ISO, etc.)
1.3 What is White Noise?
A random-like signal with a flat frequency spectrum, in which each frequency has the same magnitude. As opposed to pink noise, in which the frequency spectrum drops off with frequency. White noise is analogous to white light, which contains every possible color. Also see noise and the usual white noise sources thermal noise and shot noise.
1.4 What is Whitenoise?
Whitenoise is a deterministic random number generator where each endpoint in communications can recreate identical random key segments. Whitenoise is a key technology that utilizes sub-keys of a minimum of 250,000 bits in strength and generates key stream lengths of greater than 1060 bytes. These keys streams are used in various fashions to index network user histories, continuously authenticate network users, provide inherent intrusion detection and automatically deny network access to criminal behavior. It also provides strong encryption when used instead of AES.
1.5 What are distributed key systems?
Distributed key secure systems are network topologies where network users are pre-authenticated and the keys are pre-distributed to network users. Pre-distribution of keys is like receiving your employee badge. Use of distributed keys eliminates problems associated with key exchange during network sessions.
2. GENERAL QUESTIONS/MISCELLANEOUS
2.1 Are Whitenoise products AES standard FIP compliant?
Yes. Almost every product (email attatchment encryptor does not) offered by Whitenoise includes FIPS compliant AES. This allows the user or systems administrator to choose what algorithms to use for various security functions. There should be no context where a person or enterprise would be precluded from using Whitenoise technology because of standards issues.
2.2 How can such a small device (a USB drive) hold such a large key?
Whitenoise is comprised of multiple sub-keys of varying length. As such, only the internal key structure and the appropriate offset are present on the USB drive. This is a very small amount of information to be stored that in turn creates enormous key streams.
2.3 What techniques for securing data are used by other flash memory manufacturers?
Most applications create a partition where they try to hide or prevent access to key information. You are saving files on the USB drive where the key resides and this is not secure. Some applications allow you to create your own key using a password. The resultant key is only as strong as the password and there is NO key recovery in the event you forget your password.
2.4 What happens if I lose my key?
All Whitenoise products have key recovery capacity. A new key can be generated for you after proper authentication. If you register/Activate (and backup appropriate files), you can always recover your data.
2.5 Who is Whitenoise?
Whitenoise is a Vancouver based security technology company. www.wnlabs.com
2.6 What is the Whitenoise business?
Whitenoise is used to protect data at rest/storage and in communications. It provides authentication, authorization, detection, DRM and encryption capabilities. Whitenoise provides secure personal and network solutions with a single key.
2.7 Do you license your technology?
Yes. Dynamic Identity Verification and Authentication can be added to virtually an digital networked product. Whitenoise is a patent licensing company and its predominant business is working with Third Party Developers.
2.8 What is the globalization of software?
Globalization of Whitenoise software allows the conversion of the software into any language just by updating/translating a single global file.
3. PRODUCTS
3.1 Email Attatchment Encryptor.
The Whitenoise encrypted e-mail attachment utility allows users to send securely encrypted e-mail attachments to recipients even if they do not have the Whitenoise e-mail encryption software.
Use of encrypted files as attachments to email is more secure than encrypting an entire email. This is because all of the email formatting information is available to criminals to attack your privacy. This application is similar to PGP.
For more information click here.
3.2 Personal File Security.
Your Personal File Security key is associated with your specific USB flash drive key. Your key resides in an encrypted state on your USB drive. The secure key on your USB drive cannot be copied onto any other device and work.
Secure files on your personal computers and then take the physical key with you. [Keep encrypted files and the key separate from one another.] In the event your computers are lost or stolen, the protected files on those computers cannot be used by anyone else.
For more information click here.
3.3 Security Suite.
The Security Suite is designed to be your complete personal security solution. You encrypt your own files for security(PC File Encryptor) with your personal key. The Trial version uses a generic key for evaluation. You create your own device specific unique key upon purchase. No one else will ever have the same key. Upon activation of your unique key, a back up folder will be created for you with the activation token. Copy this folder onto a CD for safe storage. Then remove this folder so that it is not on your computer. Following these easy and private steps enable key recovery and/or key replacement so that you will always have access to your encrypted files.
The Security Suite now supports English, French, Spanish, Portuguese and Chinese Simplified. Additional languages will be added upon request of our distributors and channel partners.
For more information click here.
3.4 Secure File Interchange.
SFI provides the enterprise with an extremely secure, highly functional, document exchange system at very affordable pricing. Its intuitive graphical user interface, when combined with the highly secure Identity Management system called Dynamic Identity Verification and Authentication (DIVA™) utilizing unique features of Whitenoise™, provides an integrated document security system that people will use because it doesn't slow them down.
For more information click here.
3.5 Group File Security.
The Whitenoise Group File Security offers an interim security option allowing files to be safely shared between members of a predefined group ie executives, sales, engineering, inter enterprise project members.
A unique group key is burned onto memory sticks distributed to, and used by, specific group members only.
For more information click here.
3.6 Hard Drive Encryptor.
Protect valuable personal and business information that is on your laptop, desktop computer or removable hard drive. It is very secure and there is no training. Simply assign a virtual drive for yourself or your employees. After activating the application with user name and passwords, merely drag-and-drop your files, folders and sub-folders to your encrypted “Z” drive. The encrypt/decrypt function is transparent. There is no change in how a person works in the Windows™ environment.
You determine how much of your hard drive you want to make secure: 20GB,50GB or all of the hard drive. If your computer is lost or stolen the valuable data on it is unreadable by a third party.
For more information click here.
4. HOW TO PURCHASE
4.1 Email Attatchment Encryptor.
To purchase the E-Mail Attachment Encryptor for ($ 19.99 US) click on the Buy Now button on the E-Mail Attachment Encryptor Toolbar. A new browser window will be opened, follow the instructions on the purchasing page. You will receive an Activation Code within 24 hours.
| Step 1 |
Download the software to your computer from the link here. |
| Step 2 |
Extract the contents of the ZIP to a temporary folder. |
| Step 3 |
Browse to the folder that you extracted the ZIP files to and run SETUP.EXE |
| Step 4 |
Follow the instructions in the setup program. You may have to restart your computer to finish the installation. |
| Step 5 |
See the Applications help file for any questions. |
When you have the trial version installed, and then just go to Tools and Activate from the pull down menus and enter the Activation code you recieved during purchasing. This unlocks the trial version.
For more information click here.
4.2 Personal File Security.
To purchase Personal File Security for ($19.99 US) click on the Buy Now button on the Personal File Security Toolbar. A new browser window will be opened, follow the instructions on the purchasing page.
| Step 1 |
Download the Trial software to your computer from one of the links here. |
| Step 2 |
Extract the contents of the ZIP to an empty Flash Memory Drive. |
| Step 3 |
Browse to the Flash Memory Drive that you extracted the ZIP files to and run SETUP.EXE |
| Step 4 |
Follow the instructions in the setup program. You must restart your computer to finish the installation. |
| Step 5 |
The default username is "user" (without quotes) and the default password is "pass" (without quotes). See the Applications help file for any questions. |
When you have the trial version installed, and then just go to Tools and Activate from the pull down menus and enter the Activation token you recieved during purchasing. This unlocks the trial version.
For more information click here.
4.3 Security Suite.
To purchase the Security Suite for ($ 34.95 US) click on the Buy Now button on the Personal File Security Toolbar. A new browser window will be opened, follow the instructions on the purchasing page. Personal File Security and the E-Mail attachment encryptor can also be purchased separately by downloading their individual trials.
| Step 1 |
Download the Trial software to your computer from one of the links here. |
| Step 2 |
Extract the contents of the ZIP to an empty Flash Memory Drive. |
| Step 3 |
Browse to the Flash Memory Drive that you extracted the ZIP files to and run SETUP.EXE |
| Step 4 |
Follow the instructions in the setup program. You must restart your computer to finish the installation. |
| Step 5 |
The default username is "user" (without quotes) and the default password is "pass" (without quotes). See the Applications help file for any questions. |
When you have the trial version installed, and then just go to Tools and Activate from the pull down menus and enter the Activation token you recieved during purchasing. This unlocks the trial version.
For more information click here.
4.4 Secure File Interchange.
If you would like more information on SFI please contact us at sales@whitenoiselabs.com. A Whitenoise Laboratories (Canada) Inc. representative will be pleased to help you and arrange a demonstration of Secure File Interchange.
For more information click here.
4.5 Group File Security.
The Whitenoise Group File Security offers an interim security option allowing files to be safely shared between members of a predefined group ie executives, sales, engineering, inter enterprise project members.
If you would like more information on Group File Security please contact us at sales@whitenoiselabs.com. A Whitenoise Laboratories (Canada) Inc. representative will be pleased to help you.
For more information click here.
4.6 Hard Drive Encryptor.
Coming soon (in testing now).
For more information click here.
5. TROUBLE SHOOTING
5.1 Trouble using or activating Security Suite or Personal File Security.
Some USB Flash Drives have write protection capabilities. It is usually controlled by a small physical switch on the Flash Drive. If the Flash Drive is write protected, you can't activate or use Personal File Security properly.
Use of Personal File Security will return to normal if the write protection is turned off.
For more help on any problem click here.
Copyright ©2008 Whitenoise Laboratories (Canada) Inc. This document is provided "as is" without any guarantees or warranty. Although the author has attempted to find and correct any errors or mistakes he, and everyone who contributed to it, are not responsible for any damage or losses of any kind caused by the use or misuse of information in this FAQ. The author is under no obligation to provide service, corrections, or upgrades to this FAQ.
The following is legal information and refers to all the information in this document. This information pertains to all use of the FAQ worldwide. All specific names included in the package are registered trademarks and are hereby acknowledged. Any other trademarks not mentioned in the FAQ are still hypothetically acknowledged.
Visitors are encouraged to send submissions and error fixes to support@wnlabs.com, but the author is in no way obliged to utilize these enhancements or fixes.
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FACT:
The email encryptor does not require any kind of setup or configuration before you send the encrypted attachment to the recipient. All you need to do is tell them the appropriate pass phrases and they would need the decryptor (freely available or included with the email attachment encryptor utility).
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